Payment Policy
At Bramley & Hart, we aim to make your shopping experience smooth, secure, and convenient. We accept a range of trusted payment methods so you can choose the one that best suits you.
Accepted Payment Methods
We currently accept the following secure payment options:
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Visa
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Mastercard
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American Express (Amex)
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Maestro
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UnionPay
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Shop Pay
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Apple Pay
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Google Pay
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Discover
All payment options available to you will be displayed at checkout.
Payment Security
Your security is our top priority.
All transactions are encrypted and processed through secure, PCI-compliant payment gateways, ensuring that your personal and financial details remain fully protected.
We do not store your credit or debit card details on our servers. Payment information is transmitted securely to our payment processor and handled in accordance with GDPR and industry security standards.
If you experience any issues during checkout or suspect unauthorized use of your payment method, please contact us immediately.
Currency
All payments are processed in GBP (£) — British Pounds Sterling.
If you are purchasing from outside the United Kingdom, your bank or card provider may automatically convert the currency or apply additional exchange or processing fees. These fees are not charged or controlled by Bramley & Hart.
Order Confirmation
Once your payment has been successfully processed, you will receive an order confirmation email within a few minutes.
If you do not receive a confirmation, please:
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Check your spam or junk folder.
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If it’s not there, contact our support team — we’ll be happy to assist.
Your confirmation email will include your order number, summary, and estimated delivery details.
Payment Issues
If you encounter any issues during checkout — such as failed transactions, payment errors, or duplicate charges — please reach out to our support team. We’ll work with you to quickly identify and resolve the issue.
Customer Support
If you have any questions about your payment or need assistance, please contact us:
support@bramleyandhart.co.uk
+44 7441 438058
Customer Service Hours: Monday – Friday, 9:00 AM – 5:00 PM
Saturday & Sunday: Closed
Response Time: We aim to respond to all inquiries within 24 hours.
Company Information
Business Name: AA LEVEL QUALITY TEXTILES LIMITED
Company Registration Number: 14971281
Brand Name: Bramley & Hart
Address: The Granary, Hill Farm, Willesley Woodside, Ashby de la Zouch, Leicestershire, LE65 2UP, United Kingdom
Phone: +44 7441 438058
Email: support@bramleyandhart.co.uk